FAQ

WHAT ARE YOUR SHIPPING TIMES?

Once your order has been received and processed you will receive a shipping confirmation email. Please allow 3 to 14 business days for deliveries in the US and 3 to 8 days for deliveries in Europe. We are making oils after order confirmation to keep all our products fresh every time.

HOW DO I MAKE CHANGES TO MY ORDER?

If you need to change or cancel your order, please contact us immediately at info@ltnatural.com. Once our warehouse has processed your order, we will be unable to make any changes or cancellations. 

RETURNS

If your item(s) are received defective or damaged, we will be happy to get you a replacement as fast as possible. Snap a picture of the defect or damage and email us at info@ltnatural.com and we will send you out a replacement item. 

WE DO NOT ACCEPT RESPONSIBILITY FOR WRONG SHIPPING INFORMATION GIVEN IN THE CHECKOUT

Please double-check your shipping address before you submit your order.  We want to make sure that you get your package safe 🙂